Quality of glass is horrible
TerBear9999
8/22/2026
We bought this stovetop model from Lowe™™s to replace an old stovetop. The first one we bought was cracked right out of the box, so we went back to Lowe™™s and got another one. We ensured that the second unit was handled very carefully during transit and unpacking and discovered that the second one was cracked as well. This is extremely frustrating and to us, indicates a manufacturing issue. After reading other reviews about the glass and how easy it is to scratch or damage the glass surface, we will be returning the stovetop for store credit and we will look for another stovetop with more positive reviews. We have many KitchenAid products, including a refrigerator, dishwasher, and of course, the stand mixer and never experienced manufacturing issues before. We will not attempt to buy or use any other KitchenAid stovetop, and will think carefully before buying any other KitchenAid appliance in the future.
Originally posted on Kitchenaid.com
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"Stains" too easy
MMouse
1/23/2026
I LOVEmy cooktop! It looks fantastic. Getting used to how easily it gets marred up is going to continue to be sad. Any water drops on the outside of a pot/pan or running down the side
when the steamer is doing it's job seems to
make for continual cleaning. So far that is the only negative thing. All the burner size options and heating is exactly as our sales lady said.
Originally posted on Kitchenaid.com
Interesting
Catrelomp javk
1/23/2026
Selected by the builder.
Hard to determine where the burners are on the surface without turning it on
Still a glass top meaning hard to clean
Originally posted on Kitchenaid.com
Good so far
Lindawr
1/20/2026
Still getting used to new cooktop. The only thing I would mention is that its hard to see the outline of the burners. Have to put pan as close as possible and then adjust when it gets red.
Originally posted on Kitchenaid.com
Nice top, goid quality
Kitchen aide stove top
1/2/2026
Works great. Bought the same one after 14 years with power outage that messed up the electrical wires.
Originally posted on Kitchenaid.com
Greatt
TMcD
12/28/2025
We purchased this stove about 2 months ago and are pleased thus far with our purchase. The eyes are extremely hot
Originally posted on Kitchenaid.com
Terrible cooktop
Lewiston
12/25/2025
I bought new cooktop in August. Live alone and do not cook much. Cooktop looks old already. White spots pop up, heat marks from under glass that won™™t go away. Kitchenaid™™s should not sell this product. I keep a spotless kitchen and this cooktop is embarrassing. Cannot be cleaned away.
Originally posted on Kitchenaid.com
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Great Cooktop with extra features!!!
Tho.as
12/9/2025
This appliance was part of new Pulte home build in Ocala, FL.
Originally posted on Kitchenaid.com
Poor placement and design of knobs
Expensive disappointment
10/23/2025
difficult to clean with knobs designed as they are
Originally posted on Kitchenaid.com
Would you prefer a touchscreen instead of knobs
Donna3520
10/9/2025
So far the cooktop seems to work great however I really do not like the knobs
Originally posted on Kitchenaid.com
Product needs additional modifications.
Ann!!!
10/9/2025
I would have been happier if the knob controls had been aligned vertically to the side rather than horizontally directly in front for the 36" model. Additionally, the foam lining around the perimeter was shredded upon product arrival and that suggested a rather shoddy attention to detail. I have called on KitchenAid customer support to requesting a repair team to my home to examine the product and make appropriate repairs or modifications.
Originally posted on Kitchenaid.com
Like the knobs
Bub b a
9/30/2025
Taking some time to get accustomed to, my previous cooktop was gas.
Originally posted on Kitchenaid.com
pjs84
8/26/2025
Was part of builder's package in newly built house. Seems to cook well and evenly. Cleanup is easy of course but I find it to smear easily regardless of cleaning with soapy water or Weimann's stove top cleaner. Takes a lot of careful buffing to get out the strokes left after the cleaning process.
Originally posted on Kitchenaid.com
Well made product!!
Barney66
7/28/2025
Easy to install and the unit works perfectly. The knob controls are easy to set the right temperature.
Originally posted on Kitchenaid.com
> It™™s very good quality,
Ramon ahumada
7/28/2025
> It™™s very good quality, but it easily gets greasy. Cleaning it is simple
Originally posted on Kitchenaid.com
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Great Cooktop!
JTchef
7/17/2025
Love our new cooktop which has a variety of cooking sizes. It is also very easy to clean.
Originally posted on Kitchenaid.com
Where are the burners?
Burners?
6/14/2025
I am happy with this unit, but I find it hard to see where the burners are. I almost always have to check a copy of where the burners are. I wish they were more easily defined.
Originally posted on Kitchenaid.com
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Cooktop material problematic- warranty not honored
Remodeler1
6/6/2025
Defective cooktop got permanent white marks right away (and internal smoke, but that cleared up). Warranty support sent someone out who reported the unit was safe to use and didn™™t include his own opinion that the cooktop material was a problem. ™Support™ then suggested using Affresh although I explained it was the material, not food debris. Bought it and used Affresh of course didn™™t fix the problem, now ™support™ declares the problem ™cosmetic™ and not covered by warranty. I have a brand new kitchen full of KitchenAid appliances, and all looks great except the cooktop looks like it™™s been very used and abused for years! How can that be OK for a new cooktop under warranty? Answer: it™™s not.
Originally posted on Kitchenaid.com
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Excellent kitchen improvement
GinaGoril68
5/16/2025
Beautiful! I believe that it has decreased my electric bill due it's efficiency.
Originally posted on Kitchenaid.com
Electric cooktop
Rj13b
5/14/2025
So much better than the GE we had. Better temperature control and get hotter faster. Would definitely recommend.
Originally posted on Kitchenaid.com
Great fit.
Guyer368
5/14/2025
I brought it a month ago, and it is working very well.
Originally posted on Kitchenaid.com
Great cooktop.
CooktopReview
5/11/2025
We have had it 3 years and have had no problems with the cooktop.
Originally posted on Kitchenaid.com
Love it
Lightfoot
5/3/2025
Originally posted on Kitchenaid.com
Love this cooktop!
Brewbaby
5/3/2025
I love this cooktop. Took me a couple of times using it to understand it, but I love it. Also, like how the exhaust fan comes on automatically when it senses heat. It is just so cool!
Originally posted on Kitchenaid.com
kiss my grits
5/1/2025
My previous cooktop was a delight. It was installed approximately 1996 and I loved it. This new one is a big disappointment! The cermamic-glass top is a different material. Possibly metal coils in the surface and it is a chore to clean. There is no simple wiping it clean!!!!! If I have a boil over it takes an hour to clean the surface.
I don't know who your engineers, designers or whatever you call them are thinking but they obviously do not cook on what they have created because it is a disaster! I will never buy another Kitchenaid applicance. I purchased an expensive 48" Kitchenaid built-in 1.5 years ago and hate it. Loved my first one I had since 1996. This new one is sickening to say the least!!!!!! You people at Kitchenaid need to improve your appliances or you may not have a bright future. You have lost me as a happy customer and I can never recommend your products.
Originally posted on Kitchenaid.com
drnanonan
4/16/2025
Originally posted on Kitchenaid.com
I would not buy any KitchenAid products!
Realtor1a
4/6/2025
We had to replace our KitchenAid electric cooktop after 20 years (that I loved) and it has been installed about 2 months. I had replaced double ovens, microwave, dishwasher (about 7 years ago) and refrigerator(last year) all KitchenAid. I despise the new Refrigerator! Loved the old one. Wanting to keep all my appliances the same I decided to go with the 36 " Electric Cooktop with 5 Elements and Knob Controls and despise it, also! What has happened to KitchenAid? Their more recent appliances are poorly designed and do not perform well! The cooktop has to be cleaned every time I cook and heaven forbid if anything boils over or if anything sticks to the burners! I am not an engineer but I can tell you the materials and the designer of the more recent KitchenAid appliances is pathetic and needs to use his/her own products!!
I would not recommend buying any KitchenAid products! They need to catch up with their competition!
Originally posted on Kitchenaid.com
Great unit
Glo33
4/1/2025
Bought almost a month ago. So far like the unit. Haven™™t used all features at this time
Originally posted on Kitchenaid.com
Love the triple burner
Cook77
3/25/2025
I bought this a month ago to update my kitchen. My previous stovetop was a kitchenaid also. It was 15 years old and still worked great. It showed lots of wear & hard to keep shining clean. I love my new one. It was an easy decision to make due to customer reviews. Yes it cost more than I expected & wanted to spend, however, you do get what you pay for. It also fit my space well without any further, construction.
Originally posted on Kitchenaid.com
Looks nice
New Top
2/20/2025
We had to replace the Kitchen Aid top we had and chose this one. Apparently, and we did not know it, but the top we DID have was one of the "Best' Tops Kitchen Aid makes. Well . . . that's good, except I apparently killed it AND we were super crazy about the big fan motor and vent that was under the cabinet for that particular model. Happier with this top, but BOY are they hard to keep clean!!
Originally posted on Kitchenaid.com
REPLACEMENT OF PRIOR KITCHENAID COOKTOP
MAMPLLC
2/3/2025
Replacement of a previous KitchenAid cooktop that finally shattered after several years of use. Knobs have been placed in the center front rather than to the side like the old one which is a little inconvenient but otherwise a great cooktop that meets all our needs.
Originally posted on Kitchenaid.com
Multiple issues
0666
1/29/2025
This unit was installed in our new build 3 years ago. While the elements work well, the glass surface is subpar compared to our inexpensive range from Sears. The chrome base for the knobs come unattached from the glass. A chip on the edge of the side resulted in a large crack from it to one of the unsecured Knob holes (caused by a weakness, I would imagine). The surface scratches easily, my old range had my teenagers using it and when cleaned looked as new as the day it was installed, not the case with this one. Also, some odd squiggly lines showed up beneath the surface after just a few uses. I have been very unhappy with this. Would NOT recommend
Originally posted on Kitchenaid.com
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Deeson
1/11/2025
Originally posted on Kitchenaid.com
Beautiful design, but beauty doesn't win races.
CDMtn
11/27/2024
We bought a full kitchen suit from KitchenAid and love the styling. The cooktop unfortunately is lacking in power. We moved from an older home that had a KitchenAid cooktop from the 80's in the kitchen and it still worked beautifully. It out cooked the new model hands down.
Our wall mounted microwave is quite disappointing too. It seems underpowered. It won't fully pop a bag of popcorn. The Amazon microwave we had before, that was 1/8th the price, would drink the KitchenAid microwave under the table and then steal his girl.
Originally posted on Kitchenaid.com
Wonderful cooktop
Hpc2
11/7/2024
We are enjoying our cooktop and the various burner sizes. Very even cooking elements.
Originally posted on Kitchenaid.com
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Love the ultra high setting
Glane
11/6/2024
I have been using a month now and absolutely love it and ease of cleaning
Originally posted on Kitchenaid.com
5 element cook top
36cooktop
10/16/2024
Great product heats quickly easy to clean build quality
Originally posted on Kitchenaid.com
Cooktop with 5 elements
Linda2014
10/16/2024
Replaced my 1998 KitchenAid appliances. Did this as it would fit and electrical in same place but it wasn™™t and my husband had to tweak it to get the electrical to the area of the electrical box.
When we ordered this, told it was special order but 5 in the wearhouse and she called to verify it could be delivered the same time as other appliances. We removed the cook top the night before the delivery and it was not on the delivery truck. Sales person refused to give me the regional rep she called, so I only had her word an at this point I did not feel she was reliable but giving me lip service. Customer service should go up to the rep if necessary.
Originally posted on Kitchenaid.com
Top doesn't clean well
Susan Not Happy
9/5/2024
I like the cooktop but when I clean it with cooktop cleaner or soap & water I can't get the streaks out of the cooktop. This is very frustrating for me. HELP What do I use to have a streak less cooktop
Originally posted on Kitchenaid.com
Very disappointed
Gabby 22
9/3/2024
I have had KitchenAid appliances for many decades. I previously used electric cooktops with no difficulty. But this one is a great disappointment as I can not see the burner outlines until they are heating up and "glowing" which makes pan placement challenging. In addition, the glossy black glass is horrible to keep clean. I wipe, use the KitchenAid cleaner and a microfiber cloth and yet smudges and streaks appear.
Originally posted on Kitchenaid.com
Stunning cooktop
david35
9/3/2024
This is an amazing cooktop that™™s a stunning companion to my Kitchenaid appliances. It™™s a powerful piece with lots of versatility.
Originally posted on Kitchenaid.com
Hints for Improvement
scotty!tapeworm
9/2/2024
I am for the most part quite happy with our Kitchen Aid 36" stove top.
My only complaints are that the heating elements are not easy to determine where they are until you turn them on and see the red of the burner. The placement of the center element is awkward and again hard to find unless I turn it on first. Last, and this seems to be universal with black stovetops ... it is almost impossible to clean.
Just an aside: Our last stovetop (a Whirlpool) only lasted three years before we started having problems with the elements and had to replace it. We are hoping that the Kitchen Aid will have a longer life span. Contact me in three years and if it is still working I'll give you a 5 star rating
Originally posted on Kitchenaid.com
Look good on paper
Jep21
8/23/2024
Takes a long time to boil pan of water compared to previous KitchenAid cooktops we have owned. My wife says it is haws to keep clean. Cooktop look like it has Smudges on most of the time Even though we clean it with the Correct type of cleaner.
Originally posted on Kitchenaid.com
Hate this cooktop
Fred50
8/20/2024
This cook top sucks. It does not heat evenly. It is impossible to clean. First time we used it is still obvious
Originally posted on Kitchenaid.com
Cook Top Great, Refrigerator not so much
Rick Stelzer
7/25/2024
Bought a new house with a cracked cook top and bought this new one at Home Depot for a good price.
My son the contractor installed it in minutes and it works and looks great. If only my new Kitchen Aid refrigerator worked as well (or at all), I'd be happy with my first Kitchen Aid purchases. It's been 5 weeks since these were delivered and installed.
Originally posted on Kitchenaid.com
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Wonderful Addition to New Kitchen Remodel
AAmos123
7/21/2024
Remodeled our kitchen and bought all new Kitchen Aid Appliances. The Cooktop fits wonderfully with the new cabinets and design. Very pleased with how it cooks and the many setting options.
Originally posted on Kitchenaid.com
Excellent purchase!
Gastromama
7/8/2024
Love it so fat! Comes to temperature very quickly and produces a nice even heat. I use very good pots and pans and have had no issue with scorching or burning as with my old outdated cooktop. Thank you so much KitchenAid!
Originally posted on Kitchenaid.com
Not happy with my cooktop being defective before u
Kate725
6/28/2024
I moved in last month to my brand new home and my cooktop hot burner light stays lit and never goes away
Originally posted on Kitchenaid.com
So far so good.
Babaganoosh
6/25/2024
So far everything is good. It is a very nice stove though.
Originally posted on Kitchenaid.com
Kitchen Aid Glass Stovetop Quality
rgtalk
6/15/2024
Radiant stove top appearance is very nice. The ceramic glass top is easy to maintain and clean with the Affresh ceramic stove top cleaner. The other brand Weiman is good but can be a bit too aggressive if too much pressure is applied while rubbing gunk from cooking. I do use the Weiman glass top cleaners first to clean the ceramic glass top first and I apply the Affresh to remove the stains the spray can™™t. Affresh has can rub out most cooking stains. Again the Kitchen Aid ceramic stove top is very attractive, but the two BIG negatives for me is the on off switch. A few of the knobs are wobbly and do not feel secure and not built well. First 2 knobs from the left feel a little wobbly. Not imagining this! The last 3 knobs feel a bit more secure, but not by much. The bezel on top of the glass top is so cheaply applied I was shocked. The bezel (like a trim ring) is only put in place by a glue like substance. It™™s not even screwed into the glass top. This is called cheaping out making production costs lower, the reason I know is while I was cleaning and got some spray around the bottom edges, it caused the bezel to loosen off center and I removed the knob to see how it was secured. To my great surprise and disappointment this bezel was held in place by a glue like substance. It should haven been screwed in, not glued.
So this is it in a nutshell!!!
I can™™t say what™™s he longevity trga
Originally posted on Kitchenaid.com
